FAQ’s

Got questions? No worries, we've got answers. Before you hit send on that email, check out our frequently asked questions, and hopefully, that will help!

What methods of payment do you accept?

We accept all major credit cards through our secure payment processing system. For your protection, we do not store your credit card information. We also accept PayPal and Apple Pay.

How long will it take for my order to arrive?

Orders are processed within 2 business days. Once processed, standard shipping takes 5-7 business days. Most orders are received within 10 days of ordering. It is possible that during holidays or times of high demand, orders may take longer to arrive.

What shipping method do you use?

Orders in the United States are shipped via USPS First Class or Priority Mail.

Can I track my order?

Yes. Once your order leaves our facility, you'll receive a shipping confirmation email with your tracking number.

What is your return and refund policy?

All sales on supplements are final. Due to the nature of ingestible health products, we're unable to accept returns or exchanges once an order has shipped. If your item arrives damaged, defective, or incorrect, please contact us right away so we can make it right.

Can I cancel or modify my order?

We strive to be accommodating. Email us at hello@drjamiehardy.com and we'll do our best to help before your order ships.